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Services
Our services include (but are not limited to):
Digital Transcription
Digital transcription is so very easy to use, Virtual Secretarial Service uses software that supports transcription of most audio files (e.g. WAV/DSS/MP3/WMA). Clients dictate direct to your PC via a microphone or using a digital recorder and attach the recorded file to our Upload Files page and send it to VSS for transcription.
Audio Typing (analogue tapes)
Send your audio tapes for quick transcription. On completion, the work can be returned to the client via email, fax or post, or posted to its final destination.
Examples of transcription that can be undertaken: - Letters
- Minutes of Meetings
- Reports
- Statements
- Police tapes
- Manuscripts
- Telephone Notes etc.
PLEASE NOTE - We speak much faster than we write or type. It is generally accepted that we can speak four times faster than we can type.
It is a commonly held misconception that it takes one hour to transcribe one hour of recorded tape. This is incorrect. The industry standard allows ONE hour to transcribe 15 minutes of clearly recorded speech.
Documents can be formatted to your requirements and either printed on your own headed paper, supplied on disc to enable you to make changes or both. Templates of basic letters and forms can also be created using your company logo, allowing you to enter details and print. VSS can copy type and edit practically any document.
Copy Typing We are able to copy type your documents which can be sent to us by e-mail, fax or post. We can also track change your documents and return them to you in a manner that suits you. We can undertake copytyping of Dissertations/Theses etc. at a reduced rate for students. Please see rates page for details. Call Answering Service Virtual Secretarial Service together with our partners Kendlebell in Cheshire offer a variety of call answering packages to suit your business. This enables you to relax in the knowledge that your calls are answered every time. Your PA will answer calls in your company name, know your movements every day, relay messages immediately by SMS or email and send you a daily summary of all your messages. All of the call answering packages include: - Every call answered in your company name.
An inclusive amount of messages which are relayed to you immediately by your choice of SMS, email or fax. End of day summary email or fax which details every message you have received on that particular day. FREE full access to your own 'out of hours' personalised voicemail service. Flexibility to change packages each month to suit anticipated message volume. A unique telephone number assigned to your business. This can be used as your business number or to divert your own business telephone number to. Your personal assistants are available from 8.30am to 6pm Monday to Friday. Evening, weekend 24/7 cover is also available for a small additional charge.
Diary Management We will organise your meetings schedule and keep your diary up-to-date, advising you of any changes as they occur. We will provide you with an End of Day report on activities within your business so that you know exactly where you stand with your customers. Proofreading
Documents of all types can be proofread to ensure that spell checkers have not missed anything such as hear and here or there and their etc. In addition grammatical checks are done to ensure your document reads as it should. We can also proofread Dissertations/Thesis etc. at a reduced rate for students. Please see rates page for details.
Document Formatting
Our services cover document layout and design - styling text and headings, sorting bullets and numbering, forming consistent tables, creating headers/footers as well as converting PDF's into fully editable documents.
Internet Research
VSS can research any topic and report the findings. Information can be delivered by email, posted or faxed. Any reference material will be delivered with the source of the information and linked to the relevant site.
If your existing report or research needs updating, VSS can save you the time and hassle of updating the information yourself. We can carry out Internet research at a reduced rate for students. Please see rates page for details.
Data Entry Service
As per our copy typing service, we are able to input data into an agreed format.
Invoicing
If running your business leaves you no time to issue invoices for completed work, we can take over that chore and ensure invoices are issued promptly. Lifestyle Management Services At the end of the working day, do you find you have no time or energy to get on with the rest of your life? No time to research those theatre tickets, weekends away or buy a new washing machine? Perhaps you're moving house and don't even know where to begin? We can assist with all those little jobs that keep getting put off to help you be more organised and have more time to do the things you want to do. Please call us to discuss your individual requirements. SHOPPING - New appliances for the home
- Special gifts or flowers
- Source a specific product
We can research products, find out prices and availability, and arrange delivery LEISURE - Flights, hotels
- Complete holidays
- Weekends away
- Activity days
- Personal itineraries
- Airport transfers/taxis
- Car hire
- Restaurants
- Theatre tickets
We can research all your leisure and travel requirements, saving you hours of time, and if required make the necessary bookings once you've made your choices AT HOME - Research insurance quotes and repair estimates
- Source cleaners, gardeners, upholstery cleaners etc.
- Organise bill payments
- Christmas card mailing lists
If your requirements are not mentioned here, please do not hesitate to contact us as we are sure we can help! If you don't see a service detailed, Just ask!
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